Care Agency Berkshire

Frequently Asked Questions

We understand that you may have queries about our services, care options, or how we can assist your loved ones. This is where you'll find the information you need.

Do you carry out DBS checks on your carers?

At Limms Care Services, we prioritize compliance with industry regulations and standards to ensure that our staffing solutions consistently meet the highest levels of quality and safety. This includes making sure all carers have been DBS checked to meet CQC regulations.

Are you registered with the CQC?

Yes, Limms Care Services is a fully-compliant, CQC registered care provider.

 
Do you provide services for children?

Yes, we offer residential care services for children aged 16+. Call us today on 0118 327 1340 to learn more.

I have a pet, will this affect how my care is delivered?

Not at all. At Limms Care Services, we are pleased to offer a pet-friendly service that allows you to enjoy the company of your furry friends whilst receiving the support you need.

How do I arrange a service?

You can reach our team at +44 118 327 1340 for direct assistance and initial inquiries. Alternatively, you can use our website’s contact form, and we’ll contact you promptly. After establishing contact, one of our dedicated managers will arrange a home visit to understand your unique needs and preferences through open communication. We will work together to create a personalized care plan prioritizing your comfort and well-being.

Can I have a home carer on a weekend?

Of course! We understand that your care giving needs may extend to weekends. At Limms Care Services, we offer flexible scheduling options to accommodate your preferences and requirements, including weekend care services.

Can I book a regular visit?

Absolutely! You can certainly book regular visits with Limms Care Services. We understand that consistency and routine can be essential for many individuals who require caregiving services. Whether you need daily, weekly, or bi-weekly visits, we are here to accommodate your scheduling preferences.

Are all your staff vetted, trained & approved?

We take great care in selecting our caregivers, ensuring they meet the highest standards of safety and competence. Our thorough vetting process includes checks through the Disclosure and Barring Service (DBS) and obtaining two employment references along with one personal reference for each caregiver.

What if there's a service not on your list?

If you require a service that is not currently listed among our offerings at Limms Care, please don’t hesitate to let us know. We understand that every individual and family has unique needs, and we are committed to providing tailored care solutions.

What are your service provision area?

We cover Reading and its environs

Will the carers respect my dignity & privacy?

Absolutely, respecting your dignity and privacy is a fundamental part of our care giving philosophy at Limms Care Services. We understand the importance of maintaining your sense of independence, personal space, and confidentiality while receiving care.

I am independent in some things but need assistance with others, is this a problem?

Not at all! Needing assistance with some tasks while remaining independent in others is a common and entirely manageable situation. At Limm, we understand that every individual has unique needs, and our care giving services are designed to provide support precisely where you require it, while respecting your independence in other areas.

How can I give feedback about your service?

To provide feedback on your experience with Limms Care Services, please navigate to the Feedback page using the main menu or the footer and complete the feedback form. Your feedback is greatly appreciated and encouraged – we are constantly striving to improve our service and your feedback gives us the insight into the outcomes of work needed to do so.

Do you have a special circumstances?

We are ever ready to attend to all your needs. Just send us a message

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